Upon completion, all participants will receive certificate of course completion from The Dental Assistant Academy of Charlotte.


The Dental Assistant Academy of Charlotte Dental Receptionist Program provides the essential skills needed to enable our students to gain the required proficiency to become an entry level Dental Receptionist.

Upon successful completion of this program, our students will be marketable as a skilled Dental Receptionist, with all certifications required to perform job duties in the dental office.  Students may become employed as Front Desk Associates, Office Managers, Dental Product Sales Representatives or Accounts Receivable Clerks.  Some students may choose to further their education to become a Dental Assistant or Registered Dental Hygienists.

Price includes textbook and all certifications. The course outline is below and will include Infection Control, Medical Office Emergencies, HIPAA and CPR certifications.

Course Outline:

  • Understand the role of the Dental Receptionist.
  • Know the basics of dental practice.
  • Develop communication skills for use with patients and coworkers.
  • Develop excellent telephone technique.
  • Produce professional written correspondence.
  • Relate to patients in a professional, caring manner.
  • Understand teamwork in the dental office.
  • Maintain quality patient records.
  • Understand information management in the dental office.
  • Become proficient with scheduling and recall systems.
  • Process dental insurance.
  • Perform inventory management and equipment maintenance.
  • Know bookkeeping and collection procedures.
  • Use the computer to promote efficiency.
  • Develop employability skills and strategies.

PRICE: $1295.00

CALL TOLL FREE: 877-432-3554


3709 Latrobe Drive Suite 420
Charlotte, North Carolina 28211
Phone: 877-432-3554
Fax: 1-888-494-8114

12 Lincolnshire Dr.
Lockport, New York 14094