DENTAL SCHOOL FREQUENTLY ASKED QUESTIONS

What is your refund policy?

  • A 100 percent refund, minus any applicable enrollment fees, shall be made if the student officially withdraws prior to the first day of class(es) as noted in the school calendar. *Also, a student is eligible for a 100 percent refund if the class(es) in which the student is officially registered is cancelled due to insufficient enrollment.
  • A 75 percent refund, minus any applicable enrollment fees, shall be made up to the 25 percent point of any term defined by quarters or clock hours for a student who officially withdraws from class(es).
  • To comply with applicable federal regulations regarding refunds; federal regulations regarding refunds will supersede state refund regulations in this Rule.

* A $200 non-refundable enrollment fee is applied to ALL student refund requests. If the student is eligible for a refund, this fee will be deducted from the amount owed the student. In cases where students are refunded based solely on the inability of the school to fill the class and subsequently the session which the student enrolled for is not held, this fee is not charged.


How much does the program cost?

The Dental Assistant I Program fee is $3295.00.

Radiology for the Dental Auxiliary fee is $500.00.

Coronal Polishing for the Dental Assistant II fee is $225.00.

Radiology for the Dental Auxiliary fee standalone class is $500.00 and $185 for the NC Challenge Test (must prove previous RAD certification)

Nitrous fee is $265.00.

SPICE fee is $100.00.

Webinars fee is $129.00


How do I pay for the class?

We accept the following forms of payment-VISA, Mastercard, AMEX, Discover, cash, personal and/or cashier's checks, and money orders.

Option 1 - If you are unemployed, underemployed or are a single parent you may be eligible to receive state funded assistance to attend this class. Please contact your local unemployment office (ESC) or Job Links center in your county regarding the Workforce Investment Act (WIOA) and the JobLinks Programs. Find your local Joblinks center here. or learn more about Eligibility here.

Option 2 - We work with the Dept. of Veteran Affairs (VA) to accept GI Bill benefits for military members. We also work closely with the MyCAA Educational Program for active-duty military member's spouses. Qualified active duty spouses may be able to attend our class for FREE through MYCAA funding. Call for more information.

Option 3 - Extended Payment Plans (application required)
www.Prosper.com
www.LendingClub.com
www.Avant.com

The above lenders offer direct loans to individuals upon credit approval and acceptance of terms.  The Dental Assistant Academy of Charlotte offers these links as a courtesy, but we are not affiliated with any specific lender. Loan application, terms and repayment are between the applicant and the lender. 

Option 4 - You can pay the balance in full, or in two (2) equal installments. The first installment is due before class begins to hold your seat and the other is due exactly halfway through class. There are no interest charges or fees associated with this plan.

Option 5 - Extended Payment Plan- A deposit of $800 will hold your seat in the class. You will be required to sign a "Pay as You Learn" Truth in Lending Form which commits you to an agreed upon weekly or biweekly automatic draft amount so that tuition will be paid off by your graduation date. (A larger deposit means each additional payment will be lower). There is a one-time fee added to your tuition balance for use of this payment program. Payments must be made as agreed in order to continue participation in the class.


What is included in the course fee?

Course fees include tuition, textbook and workbooks and other handout materials.

Certifications for both Programs include Infection Control, CPR, HIPAA and Medical Office Emergencies. Dental Assisting also includes Dental Radiology.

Coverage under a school owned Professional Liability insurance policy, even while on your externship at another office.


What do I do if I don’t pass the final exam?

Most students pass if they follow all of our guidelines, but if you don’t, we allow each student one re-test in each course. Please note that all re-tests must be completed no later than ninety days following the last class meeting. If you are not able to pass the test within ninety days you can re-enroll for at a 50% reduced fee for a period up to six months following your first course. After this six-month period, you are required to pay full tuition minus the cost of books unless the textbook has changed.


How many classes can I miss to still pass the class?

A student may be granted one leave of absence per course. A leave of absence must be requested in writing prior to the beginning of the requested leave and must be approved by the school director. A copy of the approved leave of absence request will be maintained in the student's academic file.

The student must make up the time missed due to an approved leave of absence during the next scheduled term in order to satisfy the graduation requirements. A leave of absence is discouraged except in emergency situations.


What do I need to bring to my first class?

Don’t forget to bring pens, paper, a calculator and a highlighter. Dress comfortably. You may also want to bring a sweater in case the room is too cool for you.


Do we have to complete an Externship as part of the program?

Yes, all DAI program students must complete a minimum of a 40 clock hour externship as part of the graduation requirement. The complete externship requirement and specifics will be explained to you in class but here are the important basics.

  • You will have a 2 week time frame to complete your 40 hours but that may also mean that if you have a Full Time day job you may need to use some PTO to complete your time. Feel free to split the 40 hours however you need to during those 2 weeks in order to get them completed. Plan ahead for that time now.
  • The Dental Assistant Academy of Charlotte will issue your chosen office a checklist of items that we would like for you to participate in while there. Not every dentist is as comfortable with a new student assisting with their patients so if you don't feel they are letting you do as many things as you'd like to, go somewhere that will.
  • You will have complete autonomy as to where you choose to complete your hours. You can choose your own dentist, a dentist that you know personally, the dentist near your home or you can choose any random dentist you want. We encourage you to choose a minimum of 2 different offices to split your time between but that is not a requirement. We also recommend that you choose different specialties, don't feel obligated to only spend your time with a general dentist. Try an orthodontists, endodontists, oral surgeon or a pediatric dentist. If you have tried multiple offices and aren't having any luck please understand that's it's not personal-not every dentist is willing to host a student in their office. 


What is the inclement weather policy?

Our inclement weather policy tends to follow the cancellation policy of the local community colleges. Weekend classes will receive instructions from their instructor. Students are also encouraged to call the school office at 877-432-3554.

If you have any further questions or concerns, please contact us.


How much can a Dental Assistant make?

Click the link to read an unbiased statistic from the Department of Labor.

Per Yahoo Jobs 2/9/09 : Almost half of the 30 fastest growing occupations are concentrated in health services -- including medical and dental assistants, physical therapists, physician assistants, home health aides, and medical records and health information technicians -- according to the U.S. Bureau of Labor Statistics.


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3709 Latrobe Drive Suite 420
Charlotte, North Carolina 28211
Phone: 877-432-3554
Fax: 1-888-494-8114

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